REFUNDS & CANCELLATION POLICY
Can I cancel a donation that I have made?
Yes, you can cancel a donation that you have made any time up to 7 days after your payment was made. If you decide to cancel a donation after 7 days, we will refund the donation provided the donation has not been used for a charitable project.
Can I get a refund?
Yes, you can ask for a refund for a donation any time up to 7 days after payment was made, provided the donation has not been used for a charitable project.
We will send you a receipt for your donation in the post and/or via email, according to your preferences.
Donor Services Contact Information
For any information relating to a donation, please [email protected] or telephone on 022-28127215 during office hours (10.30 am to 6.30 pm Monday-Saturday).